# Repeated "Set Max Moisture" Requests **URL:** \ **Category:** Help & Support\ **Created:** [May 10, 2026, 1:45am UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348 "2026-05-10T01:45:12Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Taylordr61](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@Taylordr61](https://geodrops.discourse.group/u/Taylordr61)\ **Post date:** [May 10, 2026, 1:45am UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/1 "2026-05-10T01:45:12Z")
Just an fyi. I have 4 units also in clay soil and they have been asking to relearn max moisture every other week. I relearn and it just asked again. My 4 units in my greenhouse in potting soil are also asking to relearn max moisture every other week. Is AI updates ---
**Author:** ![homedigy-stanley](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/homedigy-stanley/32/14_2.png) [@homedigy-stanley](https://geodrops.discourse.group/u/homedigy-stanley)\ **Post date:** [May 10, 2026, 5:35pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/2 "2026-05-10T17:35:26Z")
Hi @Taylordr61 , Since I haven’t heard back, is everything working properly now? If so, I will go ahead and close this thread. Stanley Marketing PM Team GeoDrops ---
**Author:** ![Taylordr61](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@Taylordr61](https://geodrops.discourse.group/u/Taylordr61)\ **Post date:** [May 11, 2026, 1:51pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/3 "2026-05-11T13:51:48Z")
![](https://canada1.discourse-cdn.com/flex011/uploads/geodrops/original/1X/4322cb0413ab22701044e2a8b4116fc5e7b917ac.png) Not yet. We are currently traveling so i cannot reset them again for a week but i have reset the max moisture several times already ---
**Author:** ![mg.marsha.lehman](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/mg.marsha.lehman/32/6_2.png) [@mg.marsha.lehman](https://geodrops.discourse.group/u/mg.marsha.lehman)\ **Post date:** [May 11, 2026, 11:14pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/4 "2026-05-11T23:14:18Z")
This is happening to me, too, with one particular unit (serial #3344EK). As for frequency, it has been happening almost daily. I hit the “set new max moisture” each time, and wait to get the next notification. Marsha Lehman ---
**Author:** ![Taylordr61](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@Taylordr61](https://geodrops.discourse.group/u/Taylordr61)\ **Post date:** [May 12, 2026, 1:30pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/5 "2026-05-12T13:30:28Z")
No worries. I can let you know that battery wise they usually last less than 1 year and the relearn time aswell as removing from clay soil is very tough. Hence the suggestion on a possible next gen would make it possible to change batteries in the ground. For those homes with multiple access points it will help with attaching to the correct access point and reduce relearn time. ![IMG_6903](https://canada1.discourse-cdn.com/flex011/uploads/geodrops/original/1X/4322cb0413ab22701044e2a8b4116fc5e7b917ac.png) ---
**Author:** ![homedigy-stanley](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/homedigy-stanley/32/14_2.png) [@homedigy-stanley](https://geodrops.discourse.group/u/homedigy-stanley)\ **Post date:** [May 12, 2026, 7:27pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/6 "2026-05-12T19:27:06Z")
Hi @Taylordr61 , I apologize for responding to the wrong message. Regarding your issue, the engineers are taking a closer look and will respond when they have updates. With regards to the battery compartment design, while I understand the frustration with removing multiple units to replace batteries, the suggested design was actually considered previously before abandoning due to operating environment constraints. The battery replacement timing can be suitable to also clean the battery compartment and service/replace the O-rings. Best, Stanley Marketing PM Team GeoDrops ---
**Author:** ![Taylordr61](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@Taylordr61](https://geodrops.discourse.group/u/Taylordr61)\ **Post date:** [May 12, 2026, 8:30pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/7 "2026-05-12T20:30:57Z")
No worries. I have to pry the units up out of the lawn with a shovel due to the “T” shaped tabs on the bottom. It might be easier if they were straight up to the top. ---
**Author:** ![piratemonkey](https://avatars.discourse-cdn.com/v4/letter/p/7feea3/32.png) [@piratemonkey](https://geodrops.discourse.group/u/piratemonkey)\ **Post date:** [May 12, 2026, 10:08pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/8 "2026-05-12T22:08:08Z")
Use a long flathead screwdriver to loosen / pry the drop out of the soil then lift with your hands…very simple ---
**Author:** ![Taylordr61](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@Taylordr61](https://geodrops.discourse.group/u/Taylordr61)\ **Post date:** [May 12, 2026, 10:20pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/9 "2026-05-12T22:20:57Z")
I have very dense clay soil and ttf grass which really grabs the sensor and will not ket go. ---
**Author:** ![piratemonkey](https://avatars.discourse-cdn.com/v4/letter/p/7feea3/32.png) [@piratemonkey](https://geodrops.discourse.group/u/piratemonkey)\ **Post date:** [May 12, 2026, 11:42pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/10 "2026-05-12T23:42:22Z")
Ahhhh, I get it…that sucks Be careful and good luck with replacing the batteries and getting them back and running ---
**Author:** ![ebelew](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/ebelew/32/190_2.png) [@ebelew](https://geodrops.discourse.group/u/ebelew)\ **Post date:** [May 13, 2026, 2:16pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/11 "2026-05-13T14:16:20Z")
Same for me. The last week or so, one of mine will tell me to set max moisture. I go through the process and wait a few days. Same thing. And only on this one. ---
**Author:** ![Gr8M1ke](https://avatars.discourse-cdn.com/v4/letter/g/8491ac/32.png) [@Gr8M1ke](https://geodrops.discourse.group/u/Gr8M1ke)\ **Post date:** [May 13, 2026, 2:42pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/12 "2026-05-13T14:42:48Z")
Ditto. I have 2 that keep doing it. Perhaps because they both are installed on a slope so the top sensor is drying out faster than the other two and the AI model flags that as aberrant behavior? ---
**Author:** ![homedigy-stanley](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/homedigy-stanley/32/14_2.png) [@homedigy-stanley](https://geodrops.discourse.group/u/homedigy-stanley)\ **Post date:** [May 14, 2026, 12:44am UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/13 "2026-05-14T00:44:52Z")
Hi @Taylordr61 , The engineering team just reviewed your unit and they will respond with more information shortly. Btw, was the affected unit removed from soil? Hi @ebelew and @Gr8M1ke , If the GeoDrops Droplet was installed in soil for the first time, the app will ask for “Set Max Moisture” when it’s ready. That being said, if you can include the serial number(s) where this is problematic, I can flag this to be reviewed to see if there’s something else going on. Stanley Marketing PM Team GeoDrops ---
**Author:** ![homedigy-stanley](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/homedigy-stanley/32/14_2.png) [@homedigy-stanley](https://geodrops.discourse.group/u/homedigy-stanley)\ **Post date:** [May 14, 2026, 1:08am UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/14 "2026-05-14T01:08:29Z")
Hi @piratemonkey , Removing the Droplet from the soil after months of curing is intended to be challenging given this is required for proper reading. You were correct to use a long flathead screwdriver to pry the unit between the probes straight up like this video. [![](https://canada1.discourse-cdn.com/flex011/uploads/geodrops/original/1X/26e4e8b35b9e1f2eda46b2a35a2a93e54c54cb28.jpeg "I Used GeoDrops Wireless Soil Moisture Sensor for 3 Months") ](https://www.youtube.com/watch?v=V8rfpF5kVaM&t=62) Doing it otherwise may risk breaking the device. We will be adding this to the [🔧 Essential Setup, Usage & Maintenance Tips](https://geodrops.discourse.group/t/essential-setup-usage-maintenance-tips/56) post soon. Thanks, Stanley Marketing PM Team GeoDrops ---
**Author:** ![homedigy-alpha](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/homedigy-alpha/32/16_2.png) [@homedigy-alpha](https://geodrops.discourse.group/u/homedigy-alpha)\ **Post date:** [May 14, 2026, 1:10am UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/15 "2026-05-14T01:10:29Z")
Hi All This is an issue being worked on and it is mostly fixed at this point with a couple of devices with unusual edge cases. Please let us know if you think you are still running into this problem Sorry for the confusion and inconvenience Al Engineering ---
**Author:** ![Taylordr61](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@Taylordr61](https://geodrops.discourse.group/u/Taylordr61)\ **Post date:** [May 14, 2026, 1:13am UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/16 "2026-05-14T01:13:02Z")
Some of them. I think i replaced the batteries in 5 of the 8 units and all of then have asked to set moisture max ---
**Author:** ![ebelew](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/ebelew/32/190_2.png) [@ebelew](https://geodrops.discourse.group/u/ebelew)\ **Post date:** [May 14, 2026, 1:15am UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/17 "2026-05-14T01:15:33Z")
The unit has never been moved/removed since initial installation. Even tonight asking that I set max moisture. And I did. 337KYE is the serial number ---
**Author:** ![Taylordr61](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@Taylordr61](https://geodrops.discourse.group/u/Taylordr61)\ **Post date:** [May 14, 2026, 4:16pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/18 "2026-05-14T16:16:54Z")
Do we have to reset max moisture again to solve the issue ---
**Author:** ![homedigy-alpha](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/homedigy-alpha/32/16_2.png) [@homedigy-alpha](https://geodrops.discourse.group/u/homedigy-alpha)\ **Post date:** [May 14, 2026, 10:21pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/19 "2026-05-14T22:21:46Z")
Hi @Taylordr61 I went through your fleet of devices. Here is an overview. **1 front yard** The device seems to have been taken out of soil and reinstalled likely in the same location. This can be seen in the gap in the chart where the blue lines, representing the moisture levels at different depths are cut off. The purple lines are the max moisture capacity. Whenever you remove the device from soil, it is almost required to use “Relearn Soil Profile” to trigger the AI to relearn soil properties. Otherwise, the AI could take a long time and many retries to re-establish the soil profile. The reinstall itself also looks a little loose, which could be seen but the more erratic and fanned-out blue lines following the re-installation. **Recommendation** If you reinstalled the device at the exact same spot we recommend moving the device to an undisturbed patch about a foot away and hit “Relearn Soil Profile” ![image](https://canada1.discourse-cdn.com/flex011/uploads/geodrops/original/1X/f032c83d99fff2995bcf2c280f88270e64f19c8c.png) **4 shed** A similar problem with _1 front yard_ . It is recommended that you reinstall the device following our guide in an undisturbed patch of the soil and hit “Relearn Soil Profile” ![image](https://canada1.discourse-cdn.com/flex011/uploads/geodrops/original/1X/44d36106951a896cc2cfe9ac31692fee7182f3f6.png) **RL** A similar problem with _1 front yard_ . It is recommended that you reinstall the device following our guide in an undisturbed patch of the soil and hit “Relearn Soil Profile” ![image](https://canada1.discourse-cdn.com/flex011/uploads/geodrops/original/1X/ad7d4d4c49f82e3bb8de7f42023d92b18728d386.png) **2 pool hill** This is one of these strange edge cases that I am still looking into at the moment where notifications are still buggy. It still have same problem with _1 front yard_ where the device has been reinstalled and the deep water issue is still real.. I would suggest you still at the very least hit “Relearn Soil Profile” again ![image](https://canada1.discourse-cdn.com/flex011/uploads/geodrops/original/1X/bcb01936e2fba495c4c8bbbeae10ff692af68617.png) Thanks for your patience and let us know if this works out for you Al Engineering ---
**Author:** ![Taylordr61](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@Taylordr61](https://geodrops.discourse.group/u/Taylordr61)\ **Post date:** [May 14, 2026, 11:35pm UTC](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348/20 "2026-05-14T23:35:51Z")
I will move them when i get home. Was trying to avoid the relearn with takes several weeks. How about the greenhouse ones. They were installed in fresh soil non clay. [Next page](https://geodrops.discourse.group/t/repeated-set-max-moisture-requests/348.md?page=2)