# Sensor Switched from training to disabled **URL:** \ **Category:** Help & Support\ **Created:** [July 16, 2025, 12:35am UTC](https://geodrops.discourse.group/t/sensor-switched-from-training-to-disabled/154 "2025-07-16T00:35:10Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Voytas79](https://avatars.discourse-cdn.com/v4/letter/v/8baadc/32.png) [@Voytas79](https://geodrops.discourse.group/u/Voytas79)\ **Post date:** [July 16, 2025, 12:35am UTC](https://geodrops.discourse.group/t/sensor-switched-from-training-to-disabled/154/1 "2025-07-16T00:35:10Z")
Hi, does anyone know why my sensor switched from training to disabled? ---
**Author:** ![homedigy-stanley](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/homedigy-stanley/32/14_2.png) [@homedigy-stanley](https://geodrops.discourse.group/u/homedigy-stanley)\ **Post date:** [July 16, 2025, 4:51am UTC](https://geodrops.discourse.group/t/sensor-switched-from-training-to-disabled/154/2 "2025-07-16T04:51:48Z")
Hi @Voytas79 , To help us investigate the issue further, can you share any relevant screenshots and the serial number? Thanks, Stanley Marketing PM Team GeoDrops ---
**Author:** ![Voytas79](https://avatars.discourse-cdn.com/v4/letter/v/8baadc/32.png) [@Voytas79](https://geodrops.discourse.group/u/Voytas79)\ **Post date:** [July 16, 2025, 12:18pm UTC](https://geodrops.discourse.group/t/sensor-switched-from-training-to-disabled/154/3 "2025-07-16T12:18:32Z")
Hi, Sure, serial number 336TL3 ![Screenshot_20250716_081805](https://canada1.discourse-cdn.com/flex011/uploads/geodrops/original/1X/6876317652c2ea2497b876d39bcdd73410d0850a.jpeg) ---
**Author:** ![Tballtaxi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@Tballtaxi](https://geodrops.discourse.group/u/Tballtaxi)\ **Post date:** [July 17, 2025, 11:32pm UTC](https://geodrops.discourse.group/t/sensor-switched-from-training-to-disabled/154/4 "2025-07-17T23:32:00Z")
I believe “training” means it’s learning your soil. It’s finished that and now it wants you to “Set max moisture” At least that’s what happened with mine when I first set it up. ---
**Author:** ![Tballtaxi](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@Tballtaxi](https://geodrops.discourse.group/u/Tballtaxi)\ **Post date:** [July 17, 2025, 11:42pm UTC](https://geodrops.discourse.group/t/sensor-switched-from-training-to-disabled/154/5 "2025-07-17T23:42:33Z")
Click on the “recommendations:1” it’ll tell you what you need to do next. ---
**Author:** ![Voytas79](https://avatars.discourse-cdn.com/v4/letter/v/8baadc/32.png) [@Voytas79](https://geodrops.discourse.group/u/Voytas79)\ **Post date:** [July 18, 2025, 1:11am UTC](https://geodrops.discourse.group/t/sensor-switched-from-training-to-disabled/154/6 "2025-07-18T01:11:12Z")
After I set the sensor to maximum moisture, it started working normally again. How often do the readings update? ---
**Author:** ![homedigy-stanley](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/homedigy-stanley/32/14_2.png) [@homedigy-stanley](https://geodrops.discourse.group/u/homedigy-stanley)\ **Post date:** [July 23, 2025, 4:16am UTC](https://geodrops.discourse.group/t/sensor-switched-from-training-to-disabled/154/7 "2025-07-23T04:16:31Z")
Hi @Voytas79 , Apologies for the delayed response. The sensors update approximately every 3 hours or so. In the meantime, we have looked at your sensor. The installation quality doesn’t appear to be optimal. **Would you mind adding more water to see if it improves? If it doesn’t improve, would you mind relocating the unit?** Thanks, Stanley Marketing PM Team GeoDrops ---
**Author:** ![homedigy-stanley](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/homedigy-stanley/32/14_2.png) [@homedigy-stanley](https://geodrops.discourse.group/u/homedigy-stanley)\ **Post date:** [August 4, 2025, 9:45pm UTC](https://geodrops.discourse.group/t/sensor-switched-from-training-to-disabled/154/8 "2025-08-04T21:45:48Z")
HI @Voytas79 , Did everything work out? Haven’t heard back in a while and just checking in to see if we can close this ticket. Stanley Marketing PM Team GeoDrops ---
**Author:** ![homedigy-stanley](https://yyz1.discourse-cdn.com/flex011/user_avatar/geodrops.discourse.group/homedigy-stanley/32/14_2.png) [@homedigy-stanley](https://geodrops.discourse.group/u/homedigy-stanley)\ **Post date:** [August 13, 2025, 10:33am UTC](https://geodrops.discourse.group/t/sensor-switched-from-training-to-disabled/154/9 "2025-08-13T10:33:58Z")