Unable to set target soil moisture percentage

Help & Support
1

I am unable to set a target soil moisture level. Using app software version 2.0.9.

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0C3F46EC-C7F4-41C0-9CCC-2292D57024D6_1_102_o1179Ă—2556 296 KB

4621DED6-722F-4C1A-8880-56D28F19C428_1_102_o
4621DED6-722F-4C1A-8880-56D28F19C428_1_102_o1179Ă—2556 507 KB

2

Mine is the same way

3

Hi all,

Did you create a watering group and add the appropriate sensors into a watering group before setting the moisture targets?

Thanks,

Stanley
Marketing PM
Team GeoDrops

4

I get this when I try to create a group

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5

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image1920Ă—2561 243 KB

6

Thank you Stanley for replying so promptly. No, I had not created a watering group. I tried to do so just now and I g0t an error message: “Something went wrong. Please try again later.” I will try again tomorrow and let you know what happens.

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7

Hi Stanley -

I tried to create a watering group again this morning and I received the same message: “Something went wrong. Please try again later.”

8

Hi all,

Let me check with the engineering team and circle back.

Stanley
Marketing PM
Team GeoDrops

9

I got mine working. Instead of choosing all three I set two of the three in a group and it worked. Put the other one in a group and it worked. One group with two one group with one

10

Hi all (@ebelew and @Oman),

The engineering team deployed a fix a couple hours ago. So it should now be working. Please check again to see if it’s working for you.

Thanks,

Stanley
Marketing PM
Team GeoDrops

11

It is working! I am now able to set target moisture levels.. Thank you Stanley and your engineering group for your help.

12

Glad to hear. Do you need help with anything else before closing this thread?

Stanley
Marketing PM
Team GeoDrops

13

No additional help needed at this time. Thank you!

1 Like
14

I am good at this time

1 Like