For warranties, repairs, and exchange requests, please post your request in the Warranty & RMA section to receive an RMA approval from us. Please see our Warranty Policy for more information on warranty coverage.
Also see our Usage & Maintenance Guide for best practices on how to properly install and use the GeoDrops devices.
When you’re ready to submit an RMA request, click New Topic, and fill in the template.
Once approved, we will split the shipping costs (i.e. you will pay for the cost of the return shipping of the product to us, and we will pay for the cost of the return shipping of the product back to you).