Help & Support

Topic	Replies	Views	Activity
[Important] Troubleshooting Moisture Ingress: App Warnings and Erratic Battery Readings Help & Support Over the last few weeks, we have received 5 potential moisture ingress reports. This is higher than expected given the high quality standard that GeoDrops devices are built against. We have just published an updated O-r…	1	71	March 11, 2026
BETA unit not recognized as legitimate Help & Support	3	14	April 21, 2026
Shipping - Why USPS? Help & Support	13	37	April 21, 2026
Watering Past Due? Help & Support	0	7	April 20, 2026
One drop just went blank Usage Tips & Tricks	15	59	April 18, 2026
Understanding What I'm Looking at Reel vs Raw Moisture Help & Support	2	29	April 17, 2026
Limited orange line Help & Support	9	39	April 16, 2026
No Moisture Readings After Battery Replacement Help & Support	11	54	April 14, 2026
No Moisture Data Displayed in App Help & Support	1	24	March 26, 2026
Weird readings on clay soil Help & Support	1	19	March 23, 2026
Are Geodrops able to integrate with Rachio 3 controller Help & Support	12	248	March 4, 2026
Soil Moisture Notification Help & Support	6	48	February 11, 2026
Unable to set target soil moisture percentage Help & Support	14	44	February 10, 2026
Battery Level Indicator Issue Help & Support	7	73	February 5, 2026
Readings and app Help & Support	13	81	January 9, 2026
How is GeoDrops measuring secondary factors? Help & Support	5	38	January 6, 2026
No moisture reading in the APP? Help & Support	3	12	December 15, 2025
Sensor Quality "0" Help & Support	10	50	December 15, 2025
New Soil Max Moisture notification Help & Support	20	122	December 5, 2025
Poor reading and disabled after setting max moisture Usage Tips & Tricks	6	33	December 1, 2025
Outdated Data due to Cloud outage? Help & Support	60	289	December 1, 2025
BigData Analytics Dashboard Settings? Help & Support	7	23	November 27, 2025
Are All Mine Disabled? Help & Support	5	20	November 26, 2025
Battery Life Reporting Discrepancy Help & Support	6	41	November 25, 2025
Wifi with extenders Help & Support	15	129	November 24, 2025
Batteries run down Help & Support	5	65	November 24, 2025
Old GeoDrops Model Update/Replacement Usage Tips & Tricks	5	25	November 21, 2025
Winter shut down Help & Support	10	79	December 12, 2025
My Geodrop has not sent data back Help & Support	12	89	November 21, 2025
Moister Inconsistency Help & Support	9	74	November 21, 2025

[Important] Troubleshooting Moisture Ingress: App Warnings and Erratic Battery Readings

Over the last few weeks, we have received 5 potential moisture ingress reports. This is higher than expected given the high quality standard that GeoDrops devices are built against. We have just published an updated O-r…