Help & Support

Topic	Replies	Views	Activity
[Important] Troubleshooting Moisture Ingress: App Warnings and Erratic Battery Readings Help & Support Over the last few weeks, we have received 5 potential moisture ingress reports. This is higher than expected given the high quality standard that GeoDrops devices are built against. We have just published an updated O-r…	0	157	March 11, 2026
Soil-moisture irrigation for Rachio — now installable via HACS, works with any weather source Usage Tips & Tricks	0	4	September 15, 2026
Poor Sensor Reading Help & Support	26	206	September 10, 2026
Device offline? Help & Support	1	31	August 19, 2026
App says update available but none is available in Apple store Help & Support	1	27	August 14, 2026
Excessive Battery Draw Help & Support	1	28	August 6, 2026
Repeated "Set Max Moisture" Requests Help & Support	46	474	July 3, 2026
Where is the feature to turn on the light on the geodrop in the new app? Help & Support	2	49	July 23, 2026
Updates on Rachio Integration Usage Tips & Tricks	8	103	July 17, 2026
New User (Few Minutes) and need guidance on placement Help & Support	1	34	June 25, 2026
Normal to have "Poor Sensor Quality"/Red bars on graph when starting out? Help & Support	3	25	June 24, 2026
Graph lines: thick vs thin Help & Support	1	26	June 20, 2026
Battery Data Not Showing Up on App Help & Support	11	111	June 18, 2026
Inspection After Eleven Months Help & Support	7	80	June 17, 2026
First Impressions (6+ weeks) Help & Support	6	63	June 12, 2026
Device Inspection after Invalid Reading Notice Help & Support	3	49	June 11, 2026
2023 Beta Unit -- invalid readings Help & Support	4	72	June 2, 2026
What is this asking me to do? If anything Help & Support	1	33	June 2, 2026
Uncalibrated units Help & Support	2	48	May 27, 2026
NEW APP UPDATE - Calibration Help & Support	3	94	May 20, 2026
Understanding What I'm Looking at Reel vs Raw Moisture Help & Support	3	87	May 19, 2026
New moisture targets Help & Support	1	60	May 19, 2026
Watering Past Due? Help & Support	16	189	May 19, 2026
Moisture reading Help & Support	7	107	May 19, 2026
Weird readings on clay soil Help & Support	2	72	May 10, 2026
Ai in training alert Help & Support	12	124	May 9, 2026
One drop just went blank Usage Tips & Tricks	23	225	May 6, 2026
Understanding sensor readings and the app U/I Usage Tips & Tricks	6	78	May 3, 2026
Poor reading on 4 of my 5 devices Help & Support	9	104	April 29, 2026
Cold Weather; Soil was Frozen - non-dismissible in-app message Help & Support	1	39	April 28, 2026

[Important] Troubleshooting Moisture Ingress: App Warnings and Erratic Battery Readings

Over the last few weeks, we have received 5 potential moisture ingress reports. This is higher than expected given the high quality standard that GeoDrops devices are built against. We have just published an updated O-r…