Hi @Taylordr61 ,
This indicates a potential moisture leak. Please take a look at this post for our troubleshooting guide.
Similar to cleaning a spill from a laptop keyboard, thoroughly cleaning your Droplet and letting it dry for at least 48 hours in a warm indoor environment may sometimes make it work again. For future reference, it is critically important to follow the O-ring cleaning and lubrication guide.
If your device is under warranty, and you suspect a manufacturing defect (e.g., you have consistently followed the O-ring cleaning instructions), please contact us to initiate a Warranty and Repair (RMA) service request.
Thanks,
Leon