Reading incorrect

Help & Support
1

Soil Moisture showing Dry but when using a moisture reader at the same depth it says Wet to very wet
Unit 3343U3

2

A post was merged into an existing topic: Multiple Reporting of GeoDrops Cloud Issues

5

I will be deferring to @homedigy-alpha to answer this. Thanks for writing in.

Stanley
Marketing PM
Team GeoDrops

Help with inaccurate GeoDrops moisture readings
6

Hi Alan,

This is @homedigy-lawrence’s response:

Device 3343U3: Soil Moisture showing wild swings from very wet to dry within a day.

  • Thanks for catching a bug for us! :sad_but_relieved_face:
  • After some investigation, your device triggered a very unusual bug in our AI model internal parameter. You’re correct the soil moisture should only be changing from “very wet” to “wet” from day to day. I’ll provide an ETA soon on when this bug would be fixed!

The full explanation is in here: Help with inaccurate soil moisture readings

Hope this helps. Thanks for reporting this to us.

Stanley
Marketing PM
Team GeoDrops

7

Hi @Ealanshannon ,

Just want to give you an update on this bug. It’s taking us longer to fix than expected. We recommend clicking on “Re-Learn Soil Profile”.

703A9B8F-5ACC-4137-BAAD-FFFA843D1C81_1_201_a
703A9B8F-5ACC-4137-BAAD-FFFA843D1C81_1_201_a640Ă—1136 102 KB

In the meantime, do NOT remove the device or reinstall the device. Just clicking on that button would be enough.

Stanley
Marketing PM
Team GeoDrops

cc: @homedigy-lawrence

1 Like
8

Hi @Ealanshannon,

Do you still need help with this? If we don’t hear back from you, we’ll go ahead and close this ticket.

Stanley
Marketing PM
Team GeoDrops

9

Hi @Ealanshannon ,

Given we haven’t heard back, we’ll close this thread for now. Please feel free to reopen this ticket if you run into issues.

Thanks,

Stanley
Marketing PM
Team GeoDrops